ServicesOverview

So how can CSSI guarantee its work? It’s Simple. To deliver better solutions, we devised a better process.

We call our methodology “Max Rad”
MaxRad® is the next level of the traditional Rapid Application Development process. MaxRad® is based on the Microsoft Solutions Framework (MSF) and the software Capability Maturity Model (CMM). Using these proven methodologies as the foundation, CSSI has built a defined, repeatable and highly adaptable approach that emphasizes innovation, creativity, teamwork and results. Essentially, a total integration of left- and right-brain thinking that produces robust, effective solutions in much less time.

With MaxRad® as the blueprint, our software solutions evolve through a defined yet flexible process that looks at the big picture and not just isolated aspects of your business.

So here’s our guarantee: One, we'll meet the deadlines we promised; Two, we do it at the price we quoted. Three, if something doesn't work the way we said it would - including bugs, for as long as you own the software - we'll fix it and at no charge.

To help you avoid common problems, CSSI builds in a basic training program for your employees, provides generic and specific user manuals and, if necessary, creates a model office and an initial help desk/support system. For additional, long-term security, CSSI offers support contracts that include regular software maintenance, enhancements and upgrades. On time, on budget, guaranteed results. It's probably what you promise your clients. And you can hold us to the same standards.